ABOUT US

Modernizing risk management for multifamily portfolios

Sertis helps brokers and property owners control risk and reduce costs with innovative, data-driven insurance solutions designed for long-term stability and growth.

Our mission

Our mission is to make multifamily insurance more accessible, stable, and cost-effective for the long term.

Sertis combines proprietary risk management insights, underwriting expertise, and purpose-built technology to help brokers grow their portfolios and enable property owners to manage risk more proactively. We’ve built a model that addresses gaps in coverage availability, pricing stability, and renewability, challenges that have historically limited this space.

How we do it

Sertis integrates proprietary risk analytics, purpose-built technology, and the strength of an AM Best A-rated carrier to deliver more consistent and sustainable multifamily insurance solutions.
Our approach centers on two core priorities:

Smarter Risk Management
Our platform continuously captures operational data to identify and mitigate property-level risk. This drives more accurate pricing, supports loss reduction, and informs favorable renewal pricing and terms.

Broker-Centric Solutions
We equip brokers with tools, data, and responsive underwriting to support long-term portfolio growth. Sertis helps you deliver more transparency, better risk performance, and a stable path forward for your multifamily clients.

Garden Apartments

Our vision

Our vision is a multifamily insurance market where well-managed properties have access to reliable, affordable coverage. We aim to support a more resilient industry, one where risk is proactively addressed, insurance remains available through market cycles, and brokers and owners can build sustainable success on a foundation of trust and innovation.

Our values

Innovation

We evolve constantly to deliver smarter, more relevant solutions.

Integrity

We lead with honesty and transparency in every relationship.

Protection

We focus on quality coverage that meets real-world needs at a fair price.

Empowerment

We give brokers and property owners and operators the tools and data to make better decisions.

Excellence

We are committed to best-in-class service, underwriting, and risk management.

Experience the power of innovation for greater loss control and risk-accurate pricing and coverage

meet the team

Our leadership team

Our leadership brings decades of insurance experience, united by a shared goal: to modernize multifamily insurance with better data, smarter underwriting, and stronger partnerships.

Mark Gardella
CEO
Jessica Donovan
Head of Underwriting
Kurt Meister
SVP, Distribution Partnerships
Donna Percival
SVP, Distribution Partnerships

Strategic Advisory Board

Mark Kissick
Strategic Advisor
JoAnne Artesani
Strategic Advisor
Christopher McGhee
Strategic Advisor

Join our team

Join a team shaping the future of multifamily insurance. At Sertis, we focus on solutions that improve risk performance and client value. If you’re passionate about our industry and want to make meaningful change, explore a career with us.