About - Sertis

Innovators in Multifamily
Insurance Excellence

Sertis is a contemporary Managing General Agency (MGA) specializing in insuring professionally managed multifamily portfolios across 32 states and the District of Columbia. Our offerings include property, general liability and equipment breakdown coverages tailored to meet our clients’ needs. We collaborate with our broker partners to help their clients control their rising insurance costs by assisting them in deploying industry-leading risk mitigation practices and products.

Our Vision

At Sertis, our unwavering commitment is to create a brighter future for professionally managed multifamily portfolios. We’re not just changing insurance; we’re changing the way you experience it. Our vision is simple but powerful: To be your trusted partner, safeguarding your investments and providing peace of mind in pricing and protection. We are transforming insurance by offering tailored solutions, actionable insights, and the ability to minimize risk. Experience a future where you’re in control and your investments are secure.

At Sertis, we’re not just inuring properties, we’re insuring your future.

Empowering Your Future

Our mission is clear – to empower your future. Whether you’re a multi family property owner, portfolio manager, or a customer-centered broker seeking properly priced protection, Sertis is your trusted partner in securing the path forward.

Our Mission

Our mission is simple yet transformative: to empower owners/operators and their brokers with the best risk management program. We believe in staying ahead of the curve, ensuring that your properties meet and exceed regulatory standards. We leverage a groundbreaking partnership with Leonardo247 to ensure real-time compliance and harness actionable data to generate a risk score using our proprietary Sertis Risk Indicator, a game-changer for owners, operators, and brokers.

It offers unparalleled insight into portfolio risk, arming you with the knowledge to make well-informed decisions.

The Sertis Difference

Sertis isn’t just another insurance provider; we are changing how the cost of risk for professionally managed multifamily portfolios is managed.

Proactive Risk Management

Insurance is designed to protect, and now we are also able to help to prevent. Sertis takes a proactive stance on risk management by leveraging advanced tools, insights, and a partnership with Leonardo247 to help property owners/operators identify and mitigate risks before they become costly issues.

Cutting-Edge Technology

In today’s digital landscape, technology plays a crucial role. Sertis utilizes exclusive operational data and advanced tools such as the Sertis Risk Indicator (SRI), coupled with the Leonardo247 platform, to deliver best-in-class risk management processes and clear actionable insights.

Exclusive Multifamily Focus

While others spread their expertise thin across various sectors, we’re laser-focused on professionally managed multifamily portfolios. That’s right, it’s all we do, and it’s all we’ve ever done. When brokers select Sertis to protect their clients, they are not just placing coverage, they’re forging a partnership with a dedicated team with passion for the health of the multifamily industry.

Effectiveness in Action

Sertis has assembled a nimble and effective team of experts. We’ve embraced the agility that comes with our size, allowing us to cater to your unique needs swiftly. We’ve seen the challenges and opportunities in this sector, and we’ve tailored our approach accordingly. We don’t just offer insurance; we provide solutions that matter. The results speak for themselves – we’re effective, efficient, and dedicated to your success.

The Team

Mark Gardella

CEO

Jessica Donovan

Head of Underwriting

Zoltan Bernat

VP of Operations

Craig Caryl

SVP Sales & Marketing

Innovators in Multifamily Insurance Excellence